We will contact you as soon as possible to answer your questions and organise the delivery. Please choose your time slot below. Requests sent during the weekend will be processed on Mondays.
🎁 To make sure you receive your gifts in time for Christmas 🎄 :
UPS: Place your order by Tuesday, December 16th before 11am
Colissimo: until Tuesday, December 16th before 11am
UPS Express: until Wednesday, December 17th before 11am
Note:Orders sent to theUnited Statesmay take a little longer due to new customs regulations.
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KnIndustrie was founded in 2011 in Italy. Passionate about design, the company creates innovative and sharp kitchen utensil collections with the help of the best Italian designers. The products are easy to use and have a minimalist design that you’ll want to showcase on your table. KnIndustrie is a perfect blend of technological functionality and sleek aesthetics.
The Norma Ice saucepan, designed by Piero Lissoni, is inspired by the pure pleasure of cooking and team spirit.
Made of three metal layers: Chrome stainless steel, aluminum, and 18/10 stainless steel.
Care: Do not wash in the dishwasher at low temperatures. Be cautious of shocks during washing.
Dimensions: Ø 16 cm
Some tips:
Before first use, wash the saucepan with boiling water and a liquid detergent.
Do not use metal utensils, only plastic or wooden ones.
Do not wash the saucepan in the dishwasher.
Store the saucepan with care to avoid scratching the coating. Do not use the saucepan in the oven or microwave.
For the Christmas holidays, we extend the return period. All orders placed from December 1st 2025 can be returned until January 5th 2026.
Delivery - In France and Monaco:
Standard Colissimodelivery offered at home from 200€ of purchase (except furniture, on estimate)
Free delivery at the pick-up point for purchases over 200€.
Express delivery with UPS Express at 13€ : For an order placed before 11am, delivery the next working day.
Delivery - Abroad
Delivery with UPS : Overseas shipping costs vary from country and weight of the products ordered.
Payment by credit card: Visa, Mastercard and American Express. Credit card payments are handled by our partner Stripe. At no time, Merci does not have your bank details.
Payment by Paypal and Apple Pay. You can choose to pay for your purchases through the Paypal system.
Payment with Alma in 2 or 3 installments free of charge (from 150 € of purchase for France, Germany, Italy, Belgium, Luxembourg, Netherlands and Spain)
