For any questions about the Merci e-shop, please contact our customer service team at eshop@merci.paris, using the form below, or on WhatsApp.
By phone: +33 (0)1 42 77 73 58, Monday to Friday, from 10am to 1pm and from 2pm to 5pm.
For any questions about your order, please have your order number ready. You will find it on your delivery note or in your order confirmation email.
Visit our dedicated space for professionals here.
For any questions about an in-store purchase, please email conciergerie@merci.paris or contact our stores directly on +33 (0)1 42 77 00 33.
For partnership enquiries relating to our fashion buying department, please email achatmode@merci.paris.
For partnership enquiries relating to our communications department, please email communication@merci.paris.
For partnership enquiries relating to the Used Book Café, please email usedbook.cafe@merci.paris.
To submit a speculative job application, please email recrutement@merci.paris.
For enquiries relating to another department, please contact our customer service team at eshop@merci.paris.
