We will contact you as soon as possible to answer your questions and organise the delivery. Please choose your time slot below. Requests sent during the weekend will be processed on Mondays.
🎁 To make sure you receive your gifts in time for Christmas 🎄 :
UPS: Place your order by Tuesday, December 16th before 11am
Colissimo: until Tuesday, December 16th before 11am
UPS Express: until Wednesday, December 17th before 11am
Note:Orders sent to theUnited Statesmay take a little longer due to new customs regulations.
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Signature creation, Fir harmonises conifer, myrrh and incense absolute—evoking vast winter forests and cosy firesides.
Tips: For the first use, burn 1–1.5 h max to prevent tunnelling. Ideally snuff to extinguish and trim the wick slightly after each burn.
For the Christmas holidays, we extend the return period. All orders placed from December 1st 2025 can be returned until January 5th 2026.
Delivery - In France and Monaco:
Standard Colissimodelivery offered at home from 200€ of purchase (except furniture, on estimate)
Free delivery at the pick-up point for purchases over 200€.
Express delivery with UPS Express at 13€ : For an order placed before 11am, delivery the next working day.
Delivery - Abroad
Delivery with UPS : Overseas shipping costs vary from country and weight of the products ordered.
Payment by credit card: Visa, Mastercard and American Express. Credit card payments are handled by our partner Stripe. At no time, Merci does not have your bank details.
Payment by Paypal and Apple Pay. You can choose to pay for your purchases through the Paypal system.
Payment with Alma in 2 or 3 installments free of charge (from 150 € of purchase for France, Germany, Italy, Belgium, Luxembourg, Netherlands and Spain)
